StrideCorp Equity Partners Pty Ltd ACN 607 216 928 (“StrideCorp”) is committed to safeguarding the personal information that we receive. We will hold personal information in confidence in accordance with the Australian Privacy Principles (“APPs”) and the Privacy Act 1988 (Cth) as amended (“Privacy Act”).
This policy statement explains how we collect, store, use and disclose personal information and what steps we take to comply with privacy laws.
What is personal information?
Under the Privacy Act, personal information is information or an opinion about an individual whose identity is apparent.
What personal information do we collect and why do we collect it?
We may collect personal information from you that includes, but is not limited to, name, date of birth, contact details, Tax File Number, home address, country of residence, investment information and bank account information.
We collect this information to facilitate your investment in the relevant funds that we manage, to provide other services and to comply with relevant laws, for example anti-money laundering and counter terrorism financing laws. We usually collect this information directly from you (or from your staff or representatives) and not from third parties.
If individuals deal with us in their personal capacity we will collect information we need to provide our products and services.
What if the information is incomplete or inaccurate?
StrideCorp may not be able to process your application to subscribe to the funds or provide you the services you are seeking.
How do we use and disclose personal information?
We use your personal information to process and administer your investment in our funds. We may disclose the information to our service providers including our administrators, which are based in Sydney. The fund administrator may use and disclose information for permitted purpose to process personal data on our behalf.
Where we disclose information to a third party, confidentiality arrangements will be in place. You are deemed to have consented to such information being processed for the purposes referred to above. If you do not wish to receive marketing material from StrideCorp about its funds and services please notify us on +612 9191 9560.
Personal information will not typically be disclosed overseas unless required by relevant law. We may be required by relevant laws to disclose personal information to a regulator (such as the Australian Transaction Reports and Analysis Centre, the Australian Taxation Office and other relevant Australian and international regulators) or to a court or tribunal.
How do we protect the confidentiality of personal information?
We will take reasonable steps to ensure that any identifiable personal information that we have collected is stored securely. The measures utilised include password protection to our systems, restricting access to our systems and education of staff.
You are not required to provide us with any personal information when visiting our website.
Access to personal information, corrections and complaints
You have a right to access personal information we hold about you and correct any personal information that may be incorrect by contacting StrideCorp at the address below.
In certain circumstances, we may be unable to give you access to all of your personal information in our possession. Some of these circumstances include:
- Where giving you access would compromise some other person’s privacy;
- Where giving you access would disclose commercially-sensitive information of ours or any of our agents or contractors;
- Where we are prevented by law from giving you access; or
- Where the personal information you request relates to existing or anticipated legal proceedings.
Please note that the personal information we hold about you will be information that you (or your representative) have provided.
StrideCorp will respond to requests for access or correction within a reasonable time. StrideCorp may ask you to pay its reasonable costs of responding to your request.
You may also make a complaint to StrideCorp concerning a breach of the Privacy Act by writing to the address below. We will be in contact with you regarding your complaint and will let you know who will be assisting you, their contact details and the expected resolution date of your issue within 48 hours.
If you have a privacy concern, complaint or query, please contact +612 9191 9560 or by mail at:
StrideCorp Equity Partners Pty Ltd
Level 4, 139 Macquarie Street
Sydney NSW 2000